Released on = May 4, 2007, 3:58 am

Press Release Author = Ranat

Industry = Construction

Press Release Summary = CTI software for Panasonic PBX. Get even more out of your
PBX with Rander!

Press Release Body = Rander is CTI software integrated with Panasonic PBX. Rander
brings together the two main communication tools - the computer and the telephone.
With Panasonic PBX and Rander working together PC and telephone work as one device.
Your company may work far more effectively with Rander as it gives you a basic CTI
call center functionality. Your employees can handle more calls in the same amount
of time and you can provide even better customer care.

Rander displays real-time PBX call activity, displays customer data on incoming
calls, gives you the ability to track and control all calls. The system can be
monitored live in real time to ensure the most efficient operation. Numbers can be
selected by name or number from a personal or global phonebook and auto-dialled with
a single click. All calls made or received are logged.

Rander includes Microsoft Outlook add-in that provides you basic CTI functionality
directly from Outlook.

Rander also includes RanCom - the SDK (Software Development Kit) that allows you to
integrate Rander into any application or database.

Rander features:
-Rander displays real-time PBX call activity. You can track and control all calls.
-Numbers can be selected by name or number from a personal or global phonebook and
auto-dialled with a single click. No need to dial such a long numbers manually
anymore - your PC will do it for you.
-Rander displays the customer data on incoming calls for quick identification. When
incoming call arrives Rander searches the CallerID number in the phonebook and
displays the found person data on your PC screen.
-Rander logs all calls made or received into the database.
-Client-server architecture allows Rander to be used all over the enterprise LAN.
-Rander uses standard TAPI CTI interface, no additional PABX programming required.
-Rander can collect SMDR information using the same CTI connection (including USB)

Rander benefits:
-The system can be monitored in real time to ensure the most efficient operation.
Deliver better service for your customers!
-Your employees can handle more calls in the same amount of time providing more
intensive customer contact and improving the customer satisfaction
-Adds basic DPT functionality to analog phones - LEDs, autodial buttons, CallerId
display. Cost-effective replacement for expensive devices.
-Identify lost calls. You can find all calls including unanswered ones in the calls
log.
-Eliminate non-business calls. You can even identify them in real time.
-Suitable for all company sizes
-Rander can easily be integrated into other products (Microsoft Office, ERP, CRM
systems)
-Popup window fades in and out without interrupting the workflow.
-Multiple popups appear if you receive several calls simultaneously.
-You can test the evaluation version for unlimited period.
-Rander helps you to improve productivity, profitability and efficiency of your company
-Make a step to the future and you\'ll get more than you paid for!

Web Site = http://randersoft.com/en

Contact Details = Address: Komsomolsky pr, 8, Perm
Russian Federation

Phone Number:
Email: rander-cti@yandex.ru